Frequently Asked Questions
Welcome to the Sponsorship & Exhibit Frequently Asked Questions. This page was created to further assist our clients by providing simple answers to questions that we receive quite often. We have divided this page into two sections in order to help
you find the answers you are looking for more quickly. If your company has already signed on to exhibit at The Bioprocessing Summit 2019 and you have some questions regarding the event, click the "Current Exhibitors FAQ". If your company is considering
an exhibit space, the "Prospective Exhibitors FAQ" will be a valuable resource to learn more about the conference and what exhibiting will entail.
Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs
Current Exhibitors FAQ's
Current Exhibitors Please Note: If not using the preferred shipper of the General Contract/Exhibit Services Company (e.g. Freeman/Maxum), your shipping company will have
a certain window of time in which your booth and materials need to be picked up at the loading dock. Failure to do will result in your booth being shipped back to the General Contractor warehouse, wherein you will be charged a storage fee.
What are the exhibit hall hours including setup and tear down?
Refer to exhibit schedule on the Exhibit Services Page.
When will the exhibitor kit be ready?
The exhibit kit will be ready 8-10 weeks prior to the event.
How do we order furnishing, electricity and other items for out booth?
Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab and on the Maxum Expo Services website. The exhibitor forms will be available 8-10 weeks prior to the event.
How do I find furniture pricing?
Please log into the Maxum Expo Services website for pricing.
How do I order Electric/AV/Internet?
Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor
Services tab. The exhibitor forms will be available 8-10 weeks prior to the event.
When is the advance rate deadline for discounts to rent items needed for my booth space?
Please log into the Sponsor & Exhibitor Portal and the Maxum Expo Services website for advanced rate pricing.
Who are the authorized service providers?
Maxum Expo Services
What is my exhibit booth number?
You can find your exhibit booth number by viewing the Floorplan.
Where do I find the shipping information for booth materials?
Shipping information can be located in the Sponsor & Exhibitor Portal, under the Exhibit Services page.
How many personnel comps do we have with our contract?
Exhibitors receive one “main conference registration.” This includes access to the main conference sessions. Exhibitors also receive one booth only registration. For sponsorship, please refer to your sponsorship contract. Excludes training seminar and short courses.
How do I register our personnel?
Log into the Sponsor & Exhibitor Portal, to register your complementary attendees. For additional registrations
please use the sponsor & exhibitor registration form in the portal.
What are the registration hours?
The registration hours will be determined in the near future. Stay tuned.
Where do I pick up my badge?
When you arrive onsite please follow signage to the registration desk. Provide your name, company name and/or receipt to the people at registration desk. They will provide you with your badge and program materials.
What is the policy regarding Food/drinks at my booth?
Food and drinks are allowed at your booth during The Bioprocessing Summit.
What is included with the booth space?
Exhibit space includes 8’ (deep) x 10’ (wide) or 8' (deep) x 20' (wide) area marked by pipe and drape. No materials are included with your booth space but can be ordered through the exhibit services company (e.g. Freeman).
Is an Exhibitor Appointed Contactor (EDC) form required?
No, no EDC form is required.
Is the exhibit hall carpeted?
Yes, the exhibit hall will be carpeted at The Bioprocessing Summit. Additional carpeting can be ordered through the exhibitor service company if you wish to differentiate yourself in your booth.
Is there Wi-Fi in the hall?
Yes, WiFi will be available within the exhibit hall.
Are children allowed in the exhibit hall?
No, children under the age of 18 are not allowed in the exhibit hall.
What is the co-op marketing program?
A CHI cooperative mailing is an email campaign sent from you (the sponsor) or CHI on your behalf, to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf)
for your prospects to attend the conference.
How do I go about executing a co-op marketing campaign?
Contact our Bioprocessing Summit Marketing Manager, jprudhomme@healthtech.com.
How do I contact conference participants and schedule appointments prior to the event?
Pre-conference physical mailing, CHI’s Intronet, and our Corporate Sponsor One-to-One Meetings program.
Do we obtain access to the list of attendees?
No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized events, sponsors
and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in which they obtain the names of
attendees.
How will I be notified about my Space Assignment appointment for next year?
An email will be sent out a week prior to the event with your appointment time listed. Once onsite, you will also receive a packet onsite with a reminder card listing your time. You show up to your appointment and reserve your booth and/or
sponsorship.
Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs
Prospective Exhibitors FAQ's
With whom do I speak regarding exhibiting or sponsoring?
Companies A-K
Phillip Zakim-Yacouby
Senior, Business Development Manager
781.247.1815
pzakim-yacouby@cambridgeinnovationinstitute.com
Companies L-Z
Aimee Croke
Business Development Manager
(781) 292-0777
acroke@cambridgeinnovationinstitute.com
What are the exhibit hall hours including set-up and tear-down?
Refer to exhibit schedule on the Exhibit Services Page.
When are the marketing deadlines (conference brochure & program guide inclusion)?
Preliminary Agenda Deadline- February 18
Final Printed Brochure Deadline - March 18
When is the exhibit deadline?
Advanced Rate Exhibit Deadline - February 15
Beyond the Advanced Rate Exhibit Deadline there is no other deadline per se, but exhibit halls at many of CHI events sell out. Booking early will help ensure you secure a prime space. Exhibiting companies should also be mindful
of the final agenda (print) deadline as well as the program guide deadline.
Is there a breakdown of the attendee list (e.g. track breakdown, region)?
Please refer to the sponsor and exhibitor prospectus for attendee demographics.
How much does it cost to exhibit, what’s included and what are the policies?
Please refer to the exhibit application and/or contact the sales manager(s).
What is the co-op marketing program?
A CHI cooperative mailing is an email campaign sent from you (or CHI on your behalf) to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf)
for your prospects to attend the conference.
How do I contact conference participants and schedule appointments prior to the event?
Pre-conference physical mailing, CHI’s Intronet, and our Corporate Sponsor 1-2-1 Meetings program.
Do we obtain access to the list of attendees?
No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized
events, sponsors and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in
which they obtain the names of attendees.
I may be interested in sponsoring, how do I locate sponsorship programs?
Please contact the conference business development manager to discuss our customizable sponsorship packages.
Is there an opportunity to add a podium presentation to my sponsorship package?
Yes, there are a limited number of sponsored podium slots within each scientific agenda. Opportunities sell out within many of the programs.
Do you offer content lead generation programs? Can these be included in my exhibit or sponsorship agreement?
Yes, we offer various content marketing programs which include lead generation: Webinars, Whitepapers,
Market Surveys and Podcasts. Yes, we can bundle lead generation program into your conference sponsorship and exhibit agreement.
Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs
Hotel & Travel
How do I book my hotel?
Please refer to “Travel” page on the conference website to view hotel and booking information.
When is the hotel discount deadline?
Refer to “Travel” page for deadline cutoff
New to exhibiting? Here are some helpful links to help you learn more.
http://www.iaee.com/
http://www.exhibitoronline.com/
http://www.hcea.org/